Planned maintenance for M*Modal UK CDS Upgrade
M*Modal (Solventum) will be undergoing planned maintenance during this time.
On Friday 21st November 2025, M*Modal (Solventum) will initiate an upgrade of their CDS database to provide enhanced functionality and continued support.
The CDS database is hosted by Solventum and used for user and application profile management for Solventum' s Fluency related products, such as Fluency Direct. The database upgrade ensures that this system remains secure and up to date.
Solventum Health Information Systems (HIS) considers security and protection for electronic personal health information a top priority and routinely reviews industry opportunities that leverage best options, technology, and practices in that area.
No downtime is required, and no effort will be required on the part of the WSH.
Timeline: Start: Friday 21st November @ 20:00 End: Saturday 22nd November @ 22:00
Impact This release covers work for September 2025 development. Changes are related to strengthening the security of the CDS platform, making it conform to StateRAMP standards, and supporting user preferences for recogniser selection.
If you experience any issues after this time frame, please log out and log back in again, or alternatively, contact uk.fluencysupport@solventum.com
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Clinical systems
- M*Modal
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