Planned downtime of laboratory systems

The maintenance is now complete. Thanks for your patience.

Normal electronic ordering of laboratory requests can now resume (23.00 on Sunday 14 April).

Please note: blood groups won't be available for viewing in e-Care or ICE. If you have an urgent query overnight regarding blood transfusions, please contact the lab on bleep 530.

We apologise for the extended period of business continuity; thanks for your patience.

The planned maintenance for WinPath has overrun. Current business continuity procedures will need to continue until notified otherwise. A further update will be provided at 22.00.

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Essential upgrade work is required on the laboratory computer systems, which will take place between 7am and approximately 7pm on Sunday, 14 April.

e-Care will not be affected by this downtime and will be available on all computers. However, pathology staff will not have access to WinPath (the system used in the laboratories), so the Trust will be implementing business continuity plans for requesting and reporting pathology tests from 6am.

The downtime will affect ordering and reporting of results in both e-Care and ICE.

More information can be found on the intranet: https://www.staff.wsh.nhs.uk/news/advance-notice-of-downtime-for-laboratory-systems and on staff briefing emails.