We're currently having issues with Netcall

We are aware of issues with Netcall; specifically dialling out and delays when answering phone calls. We are investigating this issue with our supplier.

Important Notice: eCare performance issues.

We are aware of performance issues that are impacting all areas of e-Care, such as slow response and tasks taking longer than expected. Phlebotomy and eCDS...

Community Wireless Connectivity Issues

We are aware of an issue impacting wireless network services across parts of the community estate. The issue can result in a loss of Wi-Fi connectivity at th...

e-Care Slow login times

When first opening an application within e-Care the length of time from clicking the application from the webpage to the application opening is on average ta...

e-Care Powerchart & FirstNet slow performance opening some workflow elements

We are aware that some parts of PowerChart and FirstNet may open slower than expected, typically workflow pages are taking upto 10 seconds to load. We are w...