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West Suffolk NHS Foundation Trust West Suffolk NHS Foundation Trust
West Suffolk NHS Foundation Trust West Suffolk NHS Foundation Trust Service Status
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    Investigating

    Outlook Web Access (OWA)

    Some people are experiencing problems with Outlook Web Access (OWA) at the moment. We are investigating the issue and will update as soon as we know more.

    Core digital systems
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    Investigating

    Community Wireless Connectivity Issues

    We are aware of an issue impacting wireless network services across parts of the community estate. The issue can result in a loss of Wi-Fi connectivity at th...

    Connectivity
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    Investigating

    e-Care Slow login times

    When first opening an application within e-Care the length of time from clicking the application from the webpage to the application opening is on average ta...

    e-Care (Cerner Millennium)
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    Investigating

    e-Care Powerchart & FirstNet slow performance opening some workflow elements

    We are aware that some parts of PowerChart and FirstNet may open slower than expected, typically workflow pages are taking upto 10 seconds to load. We are w...

    e-Care (Cerner Millennium)
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    Recent Notices...

    Complete Ended: 18:20 BST - 9 October 2026

    Remote Access Urgent Maintenance - Friday 9th October, 18:00

    Due to ongoing secuirty risks it is neccesary for the Digitial services team to perform urgent maintenance with our remote access environment. During this u...

    View notice →

    Complete Ended: 13:20 BST - 9 October 2026

    Remote Access Urgent Maintenance - Friday 9th October, 13:00

    Due to ongoing secuirty risks it is neccesary for the Digitial services team to perform urgent maintenance with our remote access environment. During this u...

    Core digital systems
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    Resolved Ended: 10:20 BST - 8 October 2026

    ESR Access via Internet (Notification)

    Information from the National ESR team Purpose & Intended Audience To advise all ESR Users that there is an issue affecting the login and use of ESR. Des...

    Corporate systems
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    Complete Ended: 19:00 BST - 5 October 2026

    Urgent maintenance required for remote access users – Monday 5th October, 18:00 – 19:00

    Due to ongoing security risks it is necessary for the Digitial services team to perform urgent maintenance with our remote access plan. During this upgrade ...

    Core digital systems
    View notice →

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