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West Suffolk NHS Foundation Trust West Suffolk NHS Foundation Trust
West Suffolk NHS Foundation Trust West Suffolk NHS Foundation Trust Service Status
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    Investigating

    Microsoft OneDrive File Explorer Issue.

    We are aware of issues with Microsoft OneDrive, where clicking on the icon on File explorer does not open the application, we are investigating with Microsof...

    Microsoft 365
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    Investigating

    Issues with MModal (Solventum)

    We are experiencing issues with MModal (Solventum) at the moment. We are investigating the issue with the supplier and hope to have it resolved shortly. S...

    Clinical systems
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    Investigating

    e-Care Slow login times

    When first opening an application within e-Care the length of time from clicking the application from the webpage to the application opening is on average ta...

    e-Care (Cerner Millennium)
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    Investigating

    e-Care Powerchart & FirstNet slow performance opening some workflow elements

    We are aware that some parts of PowerChart and FirstNet may open slower than expected, typically workflow pages are taking upto 10 seconds to load. We are w...

    e-Care (Cerner Millennium)
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    Investigating

    Issues with e-learning on ESR

    Digital services are aware of ongoing issues with some of the e-learning packages that are not loading on ESR. Our digital teams are working to resolve this ...

    Corporate systems
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    Recent Notices...

    Resolved Ended: 08:13 BST - 30 June 2026

    We're currently having issues with Capacity Management (eCare)

    Issue: Some people are experiencing problems with Capacity Management (eCare) at the moment. We are sorry if this is causing problems. We're investigating th...

    e-Care (Cerner Millennium)
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    Resolved Ended: 16:07 BST - 29 June 2026

    We're currently having issues with ERS (Choose & Book / eReferrals)

    Issue: Some people are experiencing problems with ERS / Choose & Book at the moment. We are sorry if this is causing problems. We're investigating the is...

    Clinical systems
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