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West Suffolk NHS Foundation Trust West Suffolk NHS Foundation Trust
West Suffolk NHS Foundation Trust West Suffolk NHS Foundation Trust Service Status
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    Investigating

    Capacity Management (Capman)

    We are currently aware of an issue affecting users of Capacity Management (Capman). We apologise for any difficulties this may be causing. The matter is unde...

    e-Care (Cerner Millennium)
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    Investigating

    Digital services alert: Workflow Notification Approvals error

    The IT Department has received a notification from the National NHS ESR team regarding an issue where certain workflow approval requests are returning an err...

    Corporate systems
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    Investigating

    Issues with e-learning on ESR

    Digital services are aware of ongoing issues with some of the e-learning packages that are not loading on ESR. Our digital teams are working to resolve this ...

    Corporate systems
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    Upcoming Maintenance...

    Scheduled

    Planned maintenance for M*Modal UK FFT Quarterly Database Maintenance

    Wed, 11 Mar 23:00 — Thu, 12 Mar 03:00 GMT 4 hours

    On the evening of Wednesday 11th March, Solventum will be holding a quarterly database maintenance event that will require the system be unavailable during a...

    Clinical systems
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    Recent Notices...

    Resolved Ended: 16:38 GMT - 9 March 2026

    We're currently having issues OpenEyes

    Issue: Some people are experiencing problems OpenEyes at the moment. We are sorry if this is causing problems. We're investigating the issue and will update ...

    Clinical systems
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    Complete Ended: 04:30 GMT - 4 March 2026

    Planned interruption to IT services between 3.00am-4.30am on Wednesday 4 March 2026

    Digital Services will be carrying out essential maintenance to the Trust’s infrastructure between the hours of 3.00am-4.30am on Wednesday 4 March 2026. Pleas...

    Clinical systems National systems
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    Complete Ended: 18:30 GMT - 3 March 2026

    Upcoming migration of the Interface that connect Medical Devices to our EPR

    While we do not expect any interruptions, our supplier will be running this process behind the scenes during this period. We will update here if there are an...

    e-Care (Cerner Millennium)
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