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West Suffolk NHS Foundation Trust West Suffolk NHS Foundation Trust
West Suffolk NHS Foundation Trust West Suffolk NHS Foundation Trust Service Status
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    Investigating

    We're currently having issues with Citrix Secure Access

    Issue: Some people are experiencing problems with Citrix Secure Access at the moment. We are sorry if this is causing problems. We're investigating the issue...

    Core digital systems
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    Investigating

    We're currently having issues with InTouch

    We are experiencing problems with 'InTouch' kiosks at the moment. We are sorry if this is causing problems. We are investigating the issue with our support t...

    Clinical systems
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    Investigating

    Digital services alert: Unexpected or suspicious messages received via Microsoft Teams

    Please remain vigilant regarding unexpected or suspicious messages received via Microsoft Teams. If you receive a Teams message from a member of staff that y...

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    Investigating

    Issues with e-learning on ESR

    Digital services are aware of ongoing issues with some of the e-learning packages that are not loading on ESR. Our digital teams are working to resolve this ...

    Corporate systems
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    Recent Notices...

    Resolved Ended: 07:43 BST - 11 May 2026

    Issues impacting the Trust EPR

    Please be aware we are experiencing a number of issues following the Oracle Citrix upgrade last night. We are working with our supplier to resolve each issue.

    e-Care (Cerner Millennium)
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