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West Suffolk NHS Foundation Trust West Suffolk NHS Foundation Trust
West Suffolk NHS Foundation Trust West Suffolk NHS Foundation Trust Service Status
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    Investigating

    We're currently having issues with Citrix remote access

    Some people are experiencing problems trying to run applications from the Citrix portal: https://ctxmfa.wsh.nhs.uk. You may receive a 'Protocol driver error ...

    Core digital systems
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    Investigating

    Digital services alert: Workflow Notification Approvals error

    The IT Department has received a notification from the National NHS ESR team regarding an issue where certain workflow approval requests are returning an err...

    Corporate systems
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    Investigating

    Issues with e-learning on ESR

    Digital services are aware of ongoing issues with some of the e-learning packages that are not loading on ESR. Our digital teams are working to resolve this ...

    Corporate systems
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    Upcoming Maintenance...

    Scheduled

    Advanced Notice of Planned Maintenance: SNEE Shared Care Record

    Monday, 13 April 07:00 — 09:00 BST 2 hours

    The SNEE ShCR team are pleased to advise that the ShCR LIVE environment is being upgraded, effective from: Monday 13th April. The changes included as part of...

    Shared Care Record (HIE)
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    Recent Notices...

    Resolved Ended: 12:01 BST - 7 April 2026

    Incoming telephony issues - Unable to hear callers

    The Digital services team have received a number of calls to say that when receiving inbound external calls they are unable to hear the caller. We are workin...

    Communications
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