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West Suffolk NHS Foundation Trust West Suffolk NHS Foundation Trust
West Suffolk NHS Foundation Trust West Suffolk NHS Foundation Trust Service Status
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    Investigating

    e-Care Slow login times

    When first opening an application within e-Care the length of time from clicking the application from the webpage to the application opening is on average ta...

    e-Care (Cerner Millennium)
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    Investigating

    e-Care Powerchart & FirstNet slow performance opening some workflow elements

    We are aware that some parts of PowerChart and FirstNet may open slower than expected, typically workflow pages are taking upto 10 seconds to load. We are w...

    e-Care (Cerner Millennium)
    View notice →

    Investigating

    Issues with e-learning on ESR

    Digital services are aware of ongoing issues with some of the e-learning packages that are not loading on ESR. Our digital teams are working to resolve this ...

    Corporate systems
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    Upcoming Maintenance...

    Scheduled

    Planned maintenance for M*Modal Fluency for Transcription UK FFT 7.126 Release notification

    Monday, 1 June 03:00 — 04:00 BST 1 hour

    On the morning of Monday 1st June we will be updating Solventum™ Fluency™ for Transcription (FFT) to version 7.126, which includes minor feature additions an...

    Clinical systems
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    Recent Notices...

    Resolved Ended: 13:33 BST - 27 May 2026

    We're currently having issues with the Discern Reporting Portal

    Issue: Some people are experiencing problems with Discern Reporting Portal at the moment. We are sorry if this is causing problems. We're investigating the i...

    e-Care (Cerner Millennium)
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    Resolved Ended: 10:13 BST - 27 May 2026

    We're currently having issues with Radar

    Issue: Some people are experiencing problems with Radar at the moment. We are sorry if this is causing problems. We're investigating the issue and will updat...

    Corporate systems
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    Resolved Ended: 08:26 BST - 27 May 2026

    Digital services alert: Unexpected or suspicious messages received via Microsoft Teams

    Please remain vigilant regarding unexpected or suspicious messages received via Microsoft Teams. If you receive a Teams message from a member of staff that y...

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