Investigating
Investigating

We are aware of performance issues that are impacting all areas of e-Care, such as slow response and tasks taking longer than expected.
Phlebotomy and eCDS extracts are known to be impacted.

We are working with our suppliers to resolve the issue which will likely continue over the weekend before performance improves.

Began at:

Affected components
  • e-Care (Cerner Millennium)
    • Admin systems
    • Appointment Book
    • Capacity management
    • e-Care printing
    • FirstNet
    • MedsTracker Agent
    • PowerChart
    • Specimen collection
    • Login