We're currently having issues with general Internet-based connections

The internet issues were resolved last night, and fully fixed this morning.

Systems and applications have been returning to normal overnight and this morning. We continue to monitor our internet connections.

Docking stations: if you removed a coloured network cable from the back of a docking station yesterday to use Wi-Fi, please ensure it is reconnected this morning.

If you experience any issues this morning, please first restart the computer or device as this is resolving most issues. You can contact the digital service desk if you have ongoing concerns.

We have managed to re-route our internet services and most systems and applications are returning to normal.

Business continuity processes that have been put in place can be stood down and normal work resumed.

There may be a little slowness as systems recover, and results start to flow. Some clinical services will need time to recover their usual processes so please bear with them.

We are yet to confirm the following systems are back online. They could be fine but we are working to confirm.

• Fetalink
• Medilogik
• INR star
• Card payments in restaurants
• Powergate (pharmacy)

New updates - 4.30pm Ongoing issues with BT Openreach line

Existing processes will need to continue into the evening and possibly overnight.

Alertive should be used on mobile devices.

Pathology may send paper results back to clinical areas, and phoned through any urgent results.

Loop app is still working. Managers can also use the allocate Web app on personal devices. You will need to type in the web address manually.

Please discuss with your managers if it is more appropriate for you to work from home tomorrow.

Unaffected systems: eCare, VOIP telephony, Alertive app, Staff WiFi, NHS WiFi, bedside devices, Evolve, OpenEyes, S1 Brigid app (existing users), AOVPN

Affected systems: SystmOne, HIE (some data feeds), smart cards, Citrix VPN, MFA, Alertive web, Capman jobs, Totara, ESR, PACS, Aria, device based Outlook and Teams, ICE, Trusted clients networks, Eden, Integra, Radar, Allocated Health Roster, Endoscopy Medilogik, MModal, INR Star, outpatient kiosks, card payment system in restaurants, Concentric.

Community users of SystmOne have moved to business continuity processes.

ECare users should not be on BCPs. Some specialist systems may have moved to paper processes.

Paper requests are required for pathology orders

This is due to a major issue with BT Openreach.

Issue: Some people are experiencing problems with the Internet at the moment. We are sorry if this is causing problems. We're investigating the issue as a priority and will update as soon as we know more.