Planned maintenance for M*Modal UK FFT Quarterly Database Maintenance

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

On the late evening of Wednesday 17th September 2025, Solventum (Mmodal) will be holding a quarterly database maintenance event that will require the system be unavailable for a period of up to 4 hours.

Time and Duration: Start: Wednesday 17th September 2025 11:00 p.m. BST End: Thursday 18th September 2025 3:00 a.m. BST

Description: Solventum™ Fluency™ for Transcription (FFT) U.K. database update

Impact: During this 4-window, users signed into the following modules of the Solventum™ Fluency™ for Transcription (FFT) platform will be disconnected from their session: • Solventum™ Fluency™ for Transcription Management Module (FFTM)

• Solventum™ Fluency™ for Transcription Editor Module (FFTE)

• Solventum™ Fluency™ for Transcription Flexibility Module (Flex)*

• Solventum™ Fluency™ for Transcription Flexibility Web Module (FlexWeb)

• Solventum™ Fluency™ Mobile App*

• Solventum™ Fluency™ Auditor

• Solventum™ Fluency™ Analytics Solution

*Flex and Mobile apps will be available in offline mode

Recommended Actions: Plan any critical actions, including signed in sessions to the above modules, before or after this maintenance window.

If you are experiencing issues please reach out to UK.FluencySupport@solventum.com