Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

Whilst we have been working with the supplier the connection has been re-established. We will continue to monitor.

Investigating

We are currently experiencing issues with Remote Access - AOVPN / Citrix.

We are sorry if this is causing problems. Our teams are investigating the issue and will update as soon as we know more.

Began at:

Affected components
  • Core digital systems
    • Remote access - AOVPN
    • Remote access - Citrix